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Ladies and gentlemen,
"Trans-Business" Group of Companies" Association pays serious attention to its customer service quality level. A dedicated E-mail address director@transbusiness.ru was initiated specifically as an instrument for raising the customer service level and to improve the overall performance of the Group. You are welcome to use this E-mail to send all kinds of remarks, reclaims, comments and proposals aimed to improve operations organisation of our Group of Companies in general, its divisions and services, as well as individual employees.
Please be informed, that all the correspondence coming to director@transbusiness.ru address is analysed by the high rank management of the Company to make Your cooperation and correspondence with our Group of Companies comfortable, profitable, operative and pleasant to the utmost. Please use the mentioned address for Your letters with the problems that cannot be solved with the help of the company's staff only.
We consider all the cases of unprofessional, incompetent or incorrect activities of "Trans-Business" Group to be the topics for discussion there.
Please be informed, that all Your remarks and proposals will be presented directly to the top level management of the Company, so we ask You to send to this addess only the questions that need to be considered and solved by the top management of the Group personally.
We thank You for understanding.
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